Just Failed Your Pool Inspection - Here is what to do next
You’re not alone.
Whether you’ve just received a non-compliance report or you’re not sure what to expect from your first pool inspection, this guide will walk you through what happens — and more importantly, how to make sure it gets sorted calmly, confidently, and without last-minute stress.
At Pool Barrier Certification Canberra (PBC), we don’t believe in surprises.
We believe in helping you get it right the first time — which is why we offer pre-inspection calls, advice, and support before we even get to site.
What Happens When a Pool Doesn’t Pass?
If your pool fails inspection, you’ll receive a formal notice outlining what’s non-compliant. This could include:
Gates that don’t self-latch
Fences that are too low or climbable
Obstructions or changes in landscaping
Missing or incorrect signage
(See our ACT Pool Inspection Checklist)
You’ll generally have 30–60 days to fix these issues and arrange a reinspection.
Why It’s Common — and Entirely Fixable
Non-compliance doesn’t mean you’ve done anything wrong. Pools age. Rules change. Trees grow. Latches wear down. Even newer builds can fail if site conditions shift. ACT Government standards
What Not to Do: Panic-Book and Scramble
Rushing to rebook inspections or calling random trades under time pressure is a guaranteed way to stress out, spend more, and risk failing again.
How We Help (Before, During, and After)
With PBC, support starts before we even arrive. We offer:
A pre-inspection call to talk through your site
A plain-English explanation of what we’ll look for
Help spotting common issues ahead of time
Advice on what might need adjustment — before anything is official
If work is needed, we can connect you with reliable trades from our trusted network. We don’t just tell you what’s wrong — we help you get it right.
Already Failed? Here’s How We Support You Now
If you’ve already received a fail report:
We’ll review it with you line by line
Help you prioritise what needs doing
Explain what’s urgent vs. what’s optional
Recommend qualified trades (if needed)
Make sure you’re ready before rebooking
Want to walk through your report with someone? Book a callback and we’ll help you out free of charge
You’re Not Meant to Know This Alone
You’re not expected to memorise pool laws or handle compliance solo. That’s our job.
We’ve helped hundreds of ACT homeowners, investors, and managers avoid second inspections, panic calls, and campaign delays.
And we’re happy to help you do the same.
Your Next Step
Needing to get your pool certified? - we’ve helped thousands of home owners achieve compliance. Head to our Pool Compliance Canberra page to see exactly how we work.
If you’re not sure what to do — or you’ve already failed and want to get things moving the right way — give our Director Tom a call or send him a messasge.
You don’t need to chase checklists, find trades on the fly, or guess what’s next.
We’ll walk you through it — start to finish.