We handle pool compliance from inspection to council lodgement

Yes — the certificate covers the barrier around the pool, not how often the pool is used. If your pool can hold water deeper than 300mm, the rules apply whether you swim every day or never.

Yes. Spas and hot tubs with water depth over 300mm are treated the same as pools in Victoria — same barrier rules, same Form 23 lodgement, same four-year cycle. A lockable spa cover is a great backup, but on its own it doesn’t replace a compliant barrier.

A full inspection with Form 23 lodgement is $299 + GST, all in. That covers the on-site inspection, the certificate where compliant, and council lodgement on your behalf. We also offer a $99 + GST FaceTime consultation if you want a quick read first (credited toward the full inspection if you book within 30 days), and a $199 + GST gate service if the gate is the only thing that needs attention.

Yes — that’s part of the standard $299 + GST service. We handle the on-site inspection, repairs we can do on the spot, the Form 23 certificate, and lodgement with your local council. You don’t deal with council at any point.

Yes. Minor gate and latch work we handle on the spot through our $199 + GST gate service. For anything bigger — fencer, glazier, child-resistant door — we coordinate the right trade on your behalf and re-inspect at no extra charge once it’s done. You don’t chase quotes or manage trades.

Every four years. When we lodge your certificate we set a reminder for about three months before re-certification falls due, so you get a friendly email nudge from us — not a council notice.

We’re based across Melbourne’s pool-heavy suburbs — Inner East, Bayside & Inner South, Mornington Peninsula, Outer East & Yarra Valley — and we also travel to regional and rural Victoria regularly. We’re VBA-registered in Victoria (IN-PS 100044) and registered in the ACT (SP0012), so we cover Canberra and the ACT surrounds too. If your area isn’t on our standard list, give us a call — we’ll always do our best to help, and we welcome regional and bulk bookings.

Ideally yes — not the whole time, but it helps to be on-site so we can talk you through the outcome and any next steps before we leave. If you can’t be there, we can work with your property manager, vendor’s agent or a tenant given the right brief. Just let us know at booking.

Most residential pool inspections take 45 to 90 minutes on-site. If your barrier is compliant, you’ll have your certificate the same day, and we’ll lodge Form 23 with council within 1–2 business days. If something needs fixing, we tell you exactly what’s required there and then — most minor fixes we handle on the spot.

Registration is the property record kept by your council confirming a pool exists. Certification is the compliance assessment lodged via Form 23. Most Victorian properties need both, but they’re separate steps. We handle the certification side; council handles the registration record on file.

Practically, no — conveyancers and buyers’ solicitors will look for evidence of a current certificate before settlement. Good news: tight-deadline jobs are something we handle every week, and we can usually attend a metro property within 48 hours.

Non-climbable-zone breaches and gate failures, by a long way. A planter, BBQ or piece of garden furniture that’s drifted within 900mm of the fence is one of the most common — usually a 15-minute fix. The gate is the other big one: latches that have drifted, hinges that have sagged, the gate not self-closing reliably. We fix the minor repairs on the spot, so you walk away certified.